Question 1

How do I start?

Accepted Answer

You sign up and get 14 days with every feature and no card. You set up your classes, your passes and your booking page in minutes.

Question 2

Do I need to be technical?

Accepted Answer

No. Niud is built for anyone who runs a studio, not for someone who writes code. And if you get stuck, we help.

Question 3

Can I move across from another tool?

Accepted Answer

Yes, and we help for free. We bring over your clients, their passes and active bookings so you start without losing anything.

Question 4

How do my clients pay?

Accepted Answer

By card through Stripe, and also in cash at the studio. Monthly fees can be set up as direct debits and collected automatically.

Question 5

Does Niud take a cut of my sales?

Accepted Answer

We take no commission on your sales. You only pay your monthly plan. The payment gateway fees are Stripe's own standard ones.

Question 6

Does it issue invoices?

Accepted Answer

Yes. Niud generates invoices for your sales and is set up for the invoicing rules in force.

Question 7

Where is the data kept?

Accepted Answer

On servers inside the European Union, GDPR compliant. Your data and your clients' data are yours.

Question 8

Is it secure?

Accepted Answer

Yes. Each studio's data is isolated from every other one, encrypted, with access controlled by role (admin, reception, teachers and clients).

Question 9

Is there a minimum term?

Accepted Answer

No. You pay month to month and cancel whenever you want.

Question 10

Who answers when I write?

Accepted Answer

A person who understands how a studio works, not a generic chatbot.

Question 11

Can I try before paying?

Accepted Answer

Yes, 14 days free with everything unlocked and no card.

Frequently asked questions

Getting started